Privacy Policy

Effective Date: July 14, 2026

Altiga Agri Solutions (Pvt.) Ltd. (“Altiga Agri”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Altiga Agri mobile application (“App”) and our website.

1. Information We Collect

Depending on how you use our App, we may collect the following information:

Information You Provide

  • Name
  • Email address
  • Phone number
  • Messages or inquiries submitted through contact forms
  • Feedback and support requests

Automatically Collected Information

When you use the App, we may automatically collect:

  • Device type and model
  • Operating system version
  • App version
  • IP address
  • Device identifiers
  • Crash reports and diagnostic information
  • Usage statistics

Location Information

If you choose to use location-based features, the App may request permission to access your device’s location. You can disable location access at any time through your device settings.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.
  • Respond to customer inquiries.
  • Deliver product information and agricultural resources.
  • Improve app performance and user experience.
  • Monitor and analyze usage trends.
  • Detect and prevent fraud or misuse.
  • Comply with legal obligations.

3. Data Sharing

We do not sell your personal information.

We may share information with:

  • Trusted service providers that help operate our App and website.
  • Analytics providers to improve app performance.
  • Legal authorities when required by applicable law or to protect our legal rights.

4. Third-Party Services

Our App may use third-party services such as:

  • Google Play Services
  • Firebase Analytics
  • Firebase Crashlytics
  • Apple App Store services (for iOS)
  • Other analytics or cloud hosting providers

These services may collect information according to their own privacy policies.

5. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

8. Your Rights

Depending on your local laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Withdraw consent where applicable.
  • Object to certain processing activities.

To exercise these rights, please contact us using the information below.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookies through your browser settings.

10. International Data Transfers

Your information may be processed and stored in countries other than your own where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Altiga Agri Solutions (Pvt.) Ltd.

Website: https://altigaagri.com

Email: [email protected]